Buenro

Our Privacy Policy was last updated on 21/12/2023.

Introduction

Buenro OÜ (the “Controller”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data in compliance with the General Data Protection Regulation (“GDPR”).

Definitions

For the purposes of the GDPR and the present privacy policy:

“Personal Data” is any information that relates to an identified or identifiable individual. Moreover, personal data means any information relating to information of the data subject such as name, an identification number, location data, online identifier or to one or more factors specific to the physical, psychological, genetic, mental, economic, cultural or social identity (the “Persona Data”).
“Services” refers to the platform (the “Services”)
“Platform” refers to (WEBSITE NAME), accessible from (WEBSITE_URL)
“Data Subject” the legal or natural entity whose Personal Data is being collected and processed by the Controller.

Types of Personal Data collected

KYC Identifying Document (Passport or National ID card):

Required for verifying user identity and ensuring compliance with legal requirements.

First Name and Last Name:

For personal identification and communication purposes.

Email Address:

For the purpose of sending booking confirmations, updates, and promotional offers when agreed upon, as well as for user account management.

Profile Picture:

To facilitate recognition by other users, enhancing trust and safety on our platform.

Phone Number:

For account security and direct communication regarding bookings or emergencies.

Date of Birth:

To ensure users meet age requirements and for personalized offers or services when agreed upon.

Occupation (Job Title):

To understand user demographics and for personalized service offerings.

Sex:

For demographic analysis and personalized user experience.

Country and City of Residence:

To provide location-relevant services and offers.

Nationality:

To understand user diversity and tailor services accordingly.

Industry of Employment:

To gain insights into user preferences and occupation-related needs.

Interests:

To offer personalized recommendations and experiences.

Optional Information - Information you choose to share with us

Access to Contacts:

To facilitate easy sharing of our platform with friends and family.

Languages Spoken:

To enhance communication with other users and provide language-specific services.

Travel Frequency:

To understand travel habits for improved service offerings.

Reasons for Travel:

To tailor our services to your travel needs and preferences.

Lifestyle Choices:

For a more personalized experience and targeted recommendations.

First Attraction Factor:

To improve social interactions and connections on our platform.

Top Travel Destinations:

To offer relevant travel suggestions and deals.

Use of Your Personal Data

The Controller may use the Personal Data collected for the following purposes:

To provide, maintain, and improve our Services, including:
To verify your identity and to ensure the security of our Platform.
To enhance user experience by providing personalized services and recommendations.
To conduct market research and analysis to improve our offerings.
To communicate with you about your account and our Services.

We may share your Personal Data with our business partner for payment processing.

Retention of your personal Data

The controller will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations ( for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Legal Basis for Processing Personal Data

The Controller may process your Personal Data when you have provided such data on the basis of explicit consent, as stipulated in Article 4(11) of the GDPR, for one or more of the specific purposes as outlined in the present privacy notice.

Your Rights Under GDPR

Under GDPR you have the right to access, rectification, erasure, restriction, objection to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time. If you wish to exercise these rights, please contact us at legal@buenro.com.

Finally, if there has been a breach of your personal data you also retain the right to file a complaint with the national supervisory authority.

Data Protection and PrivacyLegitimate interests of the controller

Your privacy is paramount. We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We also ensure that data processing is lawful, fair, transparent, and limited to the purposes for which it is collected.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

For questions about our cookie use, contact our data protection officer (the “DPO”), Christina Onoufriou, at legal@buenro.com.